Environment

Vinchin Backup Server

Error Message

Add License failed, error code: #609, error description: VM number in backup jobs exceeded limitation of the license key, please reduce VM number in backup jobs and upload again

Cause:

The licensing mechanism is based on the number of virtual machines being utilized. However, if the current job involves a higher number of virtual machines than the licensed limit, the attempt to upload the thumbprint will fail and an error will be reported.

Resolution:

Deleting the current job to make the number of virtual machines in the current job less than the license number.

Nick Zhao changed the title to 🔧 Fix Error Code: #609 .

Change Password

Vinchin account password can be changed in Vinchin Membership system.

Go to Vinchin Membership System
Close