Vinchin automates backup process for AO Group under the COVID-19

Our company had been looking for an agentless way of automatically backing up all of our VMs, we previously relied on zfs snapshots but felt we needed an extra layer of security. oVirt is powerful but we found out that most backup solutions required scripting, or relying on plugins that are no longer maintained. I managed to find Vinchin website by googling and it was amazingly simple to set up a test environment and get a feel for the program.

Karl Skagius, IT Technician

AO Group

Business Challenge

AO Group is based in Gothenburg, Sweden's 2nd biggest city, started over 25 years ago working with analogue Telephone Systems (PBXs), cabling, and peripherals. As telephony went digital AO Group noticed the increase in demand in IT-services and have steadily moved its focus in an effort to become an all-encompassing MSP, tying IT, Telephony, and security together for their clients.

“We set up, host and administer Remote desktop services for a number of clients, Companies connect to us via VPN and they will get a complete desktop environment. For this part of customers, knowing their critical data and programs are safe with us is the key they choose our services,” said Karl Skagius, the IT Technician at AO Group. Besides, AO Group also provides Webhosting, email services, and run servers that handle CCTV, Alarms and Door Security on their oVirt infrastructure.

"Currently we have around 70 virtual servers, timely backing up all of these servers is what we most needed right now! We had been looking for an agentless way of automatically backing up all of our VMs, we previously relied on zfs snapshots but felt we needed an extra layer of security. oVirt is powerful but we found out that most backup solutions required scripting, or relying on plugins that are no longer maintained." Said Karl.

Vinchin Solution

Vinchin Backup & Recovery can seamlessly integrate with oVirt 4.x virtual infrastructure to back up all virtual machines with a single pane of glass. By installing Vinchin Backup & Recovery on a newly created oVirt VM, AO Group can back up all the other 70+ VMs efficiently.

 With Vinchin Backup & Recovery, AO Group not only has simplified its disaster recovery strategy with fast backup and recovery but also achieved automation. “Backup strategy is one of my highest utilization functions, I can set up a backup schedule for all VMs to keep the backup jobs running in roll automatically without manual operating. It is really helpful in case that I cannot remote-access to my office desktop in time.” Said Karl.

 Meanwhile, With Vinchin agentless backup mode, Karl and his IT teammates no longer need to install any backup agent on each oVirt VM, save the team a lot of time on the deployment of the backup solution.

 When AO Group upgraded to oVirt 4.3.9，they met problems in the new environment that 90% of the backup jobs were failed, Vinichin support team quickly responded and found it was due to some settings in their storage servers. After obtaining their authorization, Vinchin engineer remotely accessed to their oVirt environment and solved this problem. "The service of Vinchin is efficiently and conveniently, it was a nice experience. I have great confidence in the future of cooperation with Vinchin," said Karl.

Result

Under the severe environmental impact of COVID-19, working from home becomes the norm. By using Vinchin Backup & Recovery, AO Group not only achieved automated backup and recovery but also left themselves “nothing to worry about” even they are not working in the office. Vinchin helps AO Group effectively protect their critical data, smoothly running on their oVirt environment, greatly saves the workload of their technical team, and provides efficient services that solved the troubles encountered by the AO Group. “The decision to pick Vinchin Backup & Recovery was greatly influenced by its ability to perfectly achieve our goal and we are happy with that decision," said Karl. Obviously Vinchin has left a deep impression to AO Group with its wonderful product and excellent support service.