Customer Stories
Customer Stories Viconia IT AB

Viconia IT AB chooses Vinchin again for enterprise scalability

Quick Overview
Viconia IT AB

Country

Sweden

Industry

IT Services

Problems

Regardless of the scale of the task, Viconia IT AB will create the best business returns for customers. While, if their data is compromised, or if their services are unavailable, a tremendous number of users and end customers are impacted, Service downtime translates to a direct loss of productivity and business, so traditional data management methods are not enough to tackle the challenges from the supervisors and users.

Virtualization Type

oVirt

Solution

Vinchin is Viconia IT AB's safety net, that provides those resources — technically and organizationally, that provide a variety of backup options that can achieve not only on-site DR to realize high availability but also off-site DR to realize disaster recovery, avoiding data loss together with the built-in streamlined, efficient disaster recovery feature. Their customers expect 100 % data integrity, and Vinchin underpins their ability to provide it.

Vinchin delivers us professional and standard enterprise scalability in the data protection aspect, it's a future proof solution with user-friendly features and functionalities. We are not only satisfied with Vinchin excellent backup solutions but also their outstanding support – we can get 24/7 support for incidents whenever needed, which improves efficiency while reducing difficulties in data protection operation and maintenance, to expand our business and take up industry challenges more easily, this is why we choose Vinchin again.

Jesper Andersson, Senior IT Specialist

Viconia IT AB

Viconia IT AB - 1


Business Challenge

Viconia IT AB is a Swedish Public Computer Company about Information Technology & Services based in Mellerud, Sweden. Viconia IT AB has extensive experience in complex IT projects with private companies and the public sector, which the scope of work from the supports, analysis, implementation, and operations to advice before investing, including how best to integrate them into existing IT systems. Viconia IT AB operates a centralized IT department that oversees technology services for all lines of business. One of the key concerns of this central IT team is to guarantee the uptime of services for all users and customers.

At Viconia IT AB, that value long-term relationship with customers and have a deep understanding of their business. “Regardless of the scale of the task, we will create the best business returns for you and your customers. While, if our data is compromised, or if our services are unavailable, a tremendous number of users and end customers are impacted, Service downtime translates to a direct loss of productivity and business, so traditional data management methods are not enough to tackle the challenges from the supervisors and users.” Says Jesper.

Jesper and his colleagues considered the following requirements before making their selection. “Even though we have many years of experience in the industry, our curiosity and passion for development never stop. Therefore, the first and foremost, the solution had to provide enterprise scalability to protect our current oVirt environment and even more in the future. And Backup and recovery had to be exceptionally fast to ensure business continuity, also cost and return on investment will always be a factor in any solution"

Vinchin Solution

By the end of September 2020, that is the cooperation for the second time between Viconia IT AB and Vinchin. For Viconia IT AB, an instant appeal was Vinchin's licensing model. “Instead of basing fees on terabytes, Vinchin Perpetual License is sold by the number of physical CPU sockets on target hosts. The per-socket costs only grow as your environment grows, not as your storage grows and so, we found this far more cost-effective in the long run, that's one of the reasons why we scaled up and go forward hand in hand with Vinchin again." Says Jesper. 

“Vinchin is our safety net when something goes wrong, you have to be sure you have all resources at your disposal to make it go right. Vinchin provides those resources — technically and organizationally, that provide a variety of backup options that can achieve not only on-site DR to realize high availability but also off-site DR to realize disaster recovery, avoiding data loss together with the built-in streamlined, efficient disaster recovery feature. Our customers expect 100 % data integrity, and Vinchin underpins our ability to provide it."

“Something else sets Vinchin apart,” Jesper said. “It’s fairly rare to find a vendor that goes the extra mile, but Vinchin does. When we needed advice during deployment, they were there. When we wanted to increase data security to protect against ransomware, they were there. At every bump in the road, Vinchin technicians and management team have worked with us to understand the customer perspective and feed that into the ultimately better customer experience. Vinchin is rather than just a vendor — Vinchin is our strategic partner.”

Result

“Vinchin delivers us professional and standard enterprise scalability in the data protection aspect, it's a future proof solution with user-friendly features and functionalities. We are not only satisfied with Vinchin excellent backup solutions but also their outstanding support – we can get 24/7 support for incidents whenever needed, which improves efficiency while reducing difficulties in data protection operation and maintenance, to expand our business and take up industry challenges more easily." Says Jesper.

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